If you need any support or assistance, or have a question about our products and services please contact support@flex-e-card.com or telephone 0844 774 4277.

If you would like to offer your gift cards or other gift products for sale via flex-e-card.com, please contact sales@flex-e-card.com.

If you would like further information regarding Flex-e-vouchers Limited, the operators of flex-e-card.com, and our innovative range of gift and prepaid card solutions please visit www.flex-e-vouchers.com.

Flex-e-vouchers Limited
13 Telfords Yard
6-8 The Highway
wapping, London
E1W 2BS

T: +44 (0)20 7702 2600
F: +44 (0)20 7680 9465
E: sales@flex-e-vouchers.com

If the funds on your card have expired please first review the terms and conditions given with the card at the time of purchase. You may review a copy of the terms and conditions by clicking here and selecting the name of the Gift Card from the drop down list. If you believe that there are exceptional circumstances which have prevented you spending the card during its valid period please contact Flex-e-vouchers Limited in writing at the address above. Please provide full details of the circumstances, the card number, a return address, and wherever possible a photocopy of the face of the card. We will deal with all enquiries on a case by case basis. We cannot accept enquiries about expired cards other than in writing by post therefore please do not use the form below to contact us in these circumstances. When writing please include as much detail about the original purchase as possible as this will enable us to process your enquiry to the highest standard. Flex-e-vouchers Limited cannot be held responsible if the terms and conditions of the card given to the purchaser at the point of purchase  are not passed on by the original purchaser to the end card holder.

For all other enquiries please complete the following form and we will contact you by return: